Chatbot Analytics

Get chatbot analytics

get

Retrieves analytics for a specific chatbot within a date range.

Authorizations

Path parameters

chatbot_idstringRequired

The ID of the chatbot to get analytics for

Query parameters

start_datestring · dateRequired

The start date for the analytics range (inclusive)

end_datestring · dateRequired

The end date for the analytics range (inclusive)

Responses

200

Successful response

application/json

401

Access token is missing or invalid

application/json

404

Chatbot not found

application/json

500

Internal server error

application/json

get

HTTPcURLJavaScriptPython

GET /v1/integrations/chatbots/{chatbot_id}/analytics HTTP/1.1
Host: api.igenchat.com
x-api-key: YOUR_API_KEY
Accept: */*

{
  "totalMessages": 1,
  "totalChatbots": 1,
  "totalChatLogs": 1,
  "totalVisitors": 1,
  "totalDevices": 1,
  "totalMobileDevices": 1,
  "totalDesktopDevices": 1,
  "topCountries": [
    {
      "country": "text",
      "count": 1,
      "percentage": 1
    }
  ],
  "chatsByCountries": [
    {
      "country": "text",
      "count": 1,
      "percentage": 1
    }
  ],
  "chatbotSessions": {
    "ANY_ADDITIONAL_PROPERTY": {
      "ANY_ADDITIONAL_PROPERTY": 1
    }
  },
  "trendingKeywords": [
    {
      "count": 1,
      "keywords": "text"
    }
  ]
}