Chatbot Analytics

Get chatbot analytics

get

Retrieves analytics for a specific chatbot within a date range.

Authorizations

ApiKeyAuth

x-api-keystringRequired

Path parameters

chatbot_idstringRequired

The ID of the chatbot to get analytics for

Query parameters

start_datestring · dateRequired

The start date for the analytics range (inclusive)

end_datestring · dateRequired

The end date for the analytics range (inclusive)

Responses

200

Successful response

application/json

totalMessagesintegerOptional

Total messages processed by all chatbots

totalChatbotsintegerOptional

Total number of chatbots owned by the user

totalChatLogsintegerOptional

Total number of chat log entries of all chatbots

totalVisitorsintegerOptional

Total number of unique users who have interacted with the chatbots

totalDevicesintegerOptional

Sum of all devices used to initiate conversations

totalMobileDevicesintegerOptional

Total number of mobile devices used to initiate conversations

totalDesktopDevicesintegerOptional

Total number of desktop devices used to initiate conversations

401

Access token is missing or invalid

application/json

404

Chatbot not found

application/json

500

Internal server error

application/json

get

/integrations/chatbots/{chatbot_id}/analytics

HTTPcURLJavaScriptPython

GET /v1/integrations/chatbots/{chatbot_id}/analytics?start_date=2026-03-09&end_date=2026-03-09 HTTP/1.1
Host: api.igenchat.com
x-api-key: YOUR_API_KEY
Accept: */*

{
  "totalMessages": 1,
  "totalChatbots": 1,
  "totalChatLogs": 1,
  "totalVisitors": 1,
  "totalDevices": 1,
  "totalMobileDevices": 1,
  "totalDesktopDevices": 1,
  "topCountries": [
    {
      "country": "text",
      "count": 1,
      "percentage": 1
    }
  ],
  "chatsByCountries": [
    {
      "country": "text",
      "count": 1,
      "percentage": 1
    }
  ],
  "chatbotSessions": {
    "ANY_ADDITIONAL_PROPERTY": {
      "ANY_ADDITIONAL_PROPERTY": 1
    }
  },
  "trendingKeywords": [
    {
      "count": 1,
      "keywords": "text"
    }
  ]
}